Coins FAQ
Q: Why are the prices different for PS5, Xbox, and PC platforms?
A: Prices on each platform are determined based on product production difficulty and market fluctuations, so there may be slight differences between PC and console prices.
Q: Can I stack discounts for multiple bulk orders?
A: Combined orders in the same batch qualify for bulk pricing. Separate orders cannot be combined for volume discounts.
Q: What is the Comfort Trade delivery method? How are coins transferred to my account?
A: Comfort Trade is a secure method of coin transfer. Our staff will log into your account using the information provided in your order to transfer coins to your account. During this process, we will not use any assets such as player cards in your account.
Q: How long will it take to receive my FC26 coins after payment?
A: MMOTANK.COM's Comfort Trade service typically completes delivery within 30-60 minutes. Delivery time may be slightly extended during peak activity periods, for large orders, or in the event of unforeseen special circumstances. You can always check the current status with our LiveChat support service, and you will receive an email notification once your order is completed and delivered.
Q: Is there a risk of EA account ban for purchasing coins?
A: Comfort Trade transactions offer greater security than large public transaction on the transfer market, as coins are transferred directly to your account.
Q: Can I change the game platform (PS/Xbox/PC) after placing an order and making payment?
A: Once an order is generated, delivery will automatically proceed based on the order information. Incorrect platform selection usually results in failed order delivery. In such cases, please contact online customer service promptly to correct the game platform. If you play on multiple platforms, coins may be loaded into the wrong platform account, and MMOTANK.COM shall not be liable for any losses resulting therefrom.
SBC Completion Service FAQ
Q: Does MMOTANK.COM offer all SBC services?
A: MMOTANK.COM provides comprehensive services for completing all SBC tasks - we cover most SBC tasks -- if yours isn’t listed, please check with our LiveChat support. In some cases, certain SBC services may be limited due to unexpected game updates or maintenance such as official game updates, subject to in-game availability.
Q: Do I need to provide my own players and coins for the SBC service?
A: No, MMOTANK.COM covers all coin and player card consumption during the SBC completion process.
Q: I've already completed part of my SBC, can MMOTANK.COM help me finish the rest?
A: We consider this a customized request - please contact our Livechat customer service for confirmation.
Q: How long does it take to complete SBC tasks?
A: Completion time is 5-30 minutes per SBC, depending on the task. Completion time may be slightly extended during peak activity periods, for large orders, or in the event of unforeseen special circumstances. You can always check the current status with our Livechat customer service, and you will receive an email notification once your order is completed.
Rare Player Purchase FAQ
Q: Does MMOTANK.COM offer all players for sale?
A: Our website offers most players for sale. If you cannot find the player you are looking for, please contact our online customer service, who can check availability for you.
Q: Will the purchased player cards be tradeable?
A: Yes. All players sold on our website are tradeable.
Q: Where can I find the purchased players in the game after delivery is completed?
A: Players are typically placed in your Club, Transfer List or Unassigned section.
Pack Service FAQ
Q: How are packs delivered?
A: Our delivery staff will log into your EA account and transfer coins to your account so you can purchase the packs in-game yourself.
Q: Does MMOTANK.COM offer all pack services?
A: You can first browse the pack services available on our website and purchase what you need. If you cannot find the pack you want, please contact our online customer service to inquire about availability.